Giving good customer service as a freelance web designer is paramount to the lively hood involved with being your own business. Providing that invaluable level of intimacy with your clients is what distinguishes you from the larger ad agencies. The bigger some companies get the more attractive a freelance web designer can be. In order to be good at what you do, it takes more than great design or meticulous CSS abilities, or even explaining to the client why web standards are so important.

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Read the rest of The art of great customer service as a freelance web designer (530 words)

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